Last Updated: May 25th, 2021
Sponsors make important decisions on what Personal Information is collected and how your Personal Information is used and disclosed as part of a clinical trial. For more information about how your Personal Information is handled in the clinical trial, your data protection rights, and whom to contact with any questions about the clinical trial, please refer to the confidentiality section of the relevant Informed Consent Form.
Information We Collect About You
We collect the following Personal Information when requested by the sponsor to create Platform user accounts:
How We Collect Your Personal Information
We will collect information from you when you complete forms on the Platform. We may also collect information when you correspond with us (for example, by email) and when you report a problem with the Platform.
How We Use and Disclose Personal Information
We use the Personal Information that we collect for the legal, contractual, and business purposes associated with your participation in the clinical trial. This includes, for example, the collection of Personal Information for service-related purposes (such as optimizing your user experience and maintaining the security of the Platform), supporting compliance (your location can determine what laws or regulations apply to you), and providing language preference customizations.
We and our service providers use Personal Information for the following purposes:
We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or based on our legitimate interest.
Personal Information may be disclosed to our third-party service providers, to facilitate the services they provide to us. These can include providers of services such as website hosting, data analysis, fraud prevention, information technology, and related infrastructure provision, customer service, email delivery, auditing, and other services.
Other Uses and Disclosures
We also use and disclose your Personal Information as necessary or appropriate, and without your specific consent, in particular when we have a legal obligation or legitimate interest to do so, including:
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual. The Platform collects Other Information such as:
Transfer and Storage of Personal Information
Science 37 is headquartered in Los Angeles, California, in the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Platform you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other countries may be entitled to access your Personal Information.
Additional Information Regarding the EEA, Switzerland, and UK
Some non-EEA countries are recognized by the European Commission, Switzerland, and the UK as providing an adequate level of data protection according to their standards (the full list of countries with adequate protection is available here). For transfers from the EEA, Switzerland, and the UK to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission to protect your Personal Information. You may obtain a copy of these measures by contacting us in accordance with the “How to Contact Us” section below.
If you have any privacy-related questions about the transfer or storage of your Personal Information please contact us at Privacy@Science37.com.
Science 37 is committed to protecting the Personal Information you share with us. We seek to utilize a combination of reasonable security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use, or disclosure. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “How to Contact Us” section below.
In your request, please make clear what Personal Information you would like to have changed or whether you would like to have your Personal Information suppressed from our database. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion.
If you withdraw or are withdrawn from a clinical trial, we will not collect or receive any new information from the Platform. However, information already collected, processed, and stored up to the time that your withdrawal request is received and processed may not be deleted, and may continue to be used for the clinical trial’s purpose, including compliance with regulatory requirements, unless applicable law requires otherwise.
How to Contact Us
Science 37, Inc.
Jen Davis, Deputy General Counsel and Privacy Officer
600 Corporate Pointe #320
Culver City, CA 90230
Additional Information Regarding the EEA and UK
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