Privacy Policy

Privacy Policy

Last Updated October 13, 2020

Purpose of Global Privacy Policy 

Science 37 takes compliance with data protection laws very seriously and is committed to protecting your Personal Information.  This Science 37 Global Privacy Policy (“Privacy Policy”) outlines our data handling practices, and in particular how we collect, use, and disclose Personal Information.  As used in this Privacy Policy, “Personal Information” means any information that can be used to identify or is reasonably linkable, either directly or indirectly, to a specific person.

This Privacy Policy tells you about Science 37’s policies and practices for the collection, use, processing, storage, transfer, and disclosure of information that we may collect about you through our website (located at: https://www.science37.com/), services, and clinical trials (the “Services”). If you are using our web-based or mobile application Platform for a clinical trial, please visit the Science 37 Web-based and Mobile Application Platform Privacy Policy to learn more about how we collect, use, and disclose information that we collect through the Science 37 Platform.

The Privacy Policy is applicable worldwide and complies with all applicable data protection laws, including but not limited to the EU General Data Protection Regulation (“GDPR”). The Privacy Policy also describes rights you may have to control our use of Personal Information and how to exercise those rights. If you are a California resident, please see our California Privacy Notice.

Before inquiring about one of our clinical trials, you will be asked to provide your authorization and consent, agreeing to the terms of this Privacy Policy and consenting to the processing of information about you as described in this Privacy Policy and in compliance with relevant data protection laws.

If you enroll in a Science 37 clinical trial, you will receive detailed information about data collection, including the collection of personal information, during the initiation of the clinical trial process, and you will be asked for your consent for such collection.

Information We Collect and How We Collect It 

Registering Interest in a Clinical Trial

We collect Personal Information from you when you register with Science 37, such as expressing interest in a specific clinical trial. Examples of Personal Information we collect are name, address, telephone number, email address, and any other contact details you provide to us. We use this information to contact you about your interest in a clinical trial.

No Personal Information is collected, used, accessed, stored, transferred, or distributed as part of your interest in our clinical trial work without your explicit authorization. At any time, even after you have given authorization, you can opt out of receiving these communications by contacting us at Privacy@Science37.com or by clicking on our “Unsubscribe” link in the communication that was sent to you.

Job Opportunities

If you apply for jobs through our website, your application and any additional information that you provide may be used to assess your skills and interests against career opportunities at Science 37, and for reporting purposes that may be required by country-specific laws. When you apply online for a position with us, you are asked to provide your authorization for us to collect, use, process, store, transfer, and distribute your Personal Information before you submit any Personal Information. We may also use your information to communicate with you and to inform you of career opportunities.

Other Personal Information You Provide

You can visit our website without submitting Personal Information. However, if you use certain features on the website, such as the “Contact Us” feature, you will be required to provide personal information. Such information could include, for example, your name, email address, or phone number.

Non-Personal Data Collected Automatically  

When you access our website, we may automatically collect data that is not Personal Information, such as the type of internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, and pages viewed. We may use this data to monitor the relevancy of our website and improve its performance or content.

“Cookies” — Information Stored Automatically on Your Computer

We use cookies on our website. Cookies are small files that are stored on your computer by your web browser. A cookie allows our website to recognize whether you have visited before and may store user preferences and other information. For example, cookies can be used to collect or store information about your use of our website during your current session and over time (including the pages you view and the files you download), your computer’s operating system and browser type, your Internet service provider, your domain name and IP address, your general geographic location, the website that you visited before the website, and the link you used to leave our website. If you are concerned about having cookies on your computer, you can set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of the website may not operate correctly.

Science 37 complies with all global regulations regarding the use of cookies. Visitors to our site are asked to provide their consent before we place any non-essential cookies on their device. For detailed information regarding Science 37’s use of cookies, please refer to the Science 37 Cookie Policy.

Clear Gifs  

We employ a software technology called clear gifs (also known as web beacons or web bugs) along with other technologies such as e-tags and JavaScript that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies that are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs, which are about the size of a period, are embedded invisibly on web pages. We do not tie the information gathered by clear gifs, e-tags, or JavaScript to our users’ Personal Information. For detailed information regarding Science 37’s use of clear gifs and other technologies, please refer to the Science 37 Cookie Policy.

SDKs and Mobile Advertising IDs 

Our Services may include third-party software development kits (“SDKs”) that allow us and our service providers to collect information about your activity. In addition, some mobile devices come with a resettable advertising ID (such as Apple’s IDFA and Google’s Advertising ID) that, like cookies and pixel tags, allow us and our service providers to identify your mobile device over time for advertising purposes.

Third-party Plugins

Our website may include plugins from other companies, including social media companies (e.g., the Facebook “Like” button). These plugins may collect information, such as information about the pages you visit, and share it with the company that created the plugin even if you do not click on the plugin. These third-party plugins are governed by the privacy policies and terms of the companies that created them.

Third-party Online Tracking

We also may partner with certain third parties to collect, analyze, and use some of the information described in this section. For example, we may allow third parties to set cookies or use web beacons on the website or in email communications from us. This information may be used for a variety of purposes, including online website analytics and interest-based advertising. Please see the section below titled “Analytics and Interest-Based Advertising” to learn more about this use.

Aggregated and Deidentified Information 

From time to time, we may also collect and share aggregated or deidentified information about users of the Services. Such aggregated or deidentified information will not identify you personally.

How We Use and Process Your Information

We use the Personal Information that we collect for a variety of purposes, as described below. Our legal bases for processing your personal information are: 1) our legitimate interest in running and maintaining our business; 2) performance and fulfillment of our contracts; 3) your consent; and 4) compliance with our legal obligations.  In many instances, more than one of these legal bases apply to the processing of your Personal Information.

The purposes for which we may use your information include to:

  • Conduct clinical trials;
  • Respond to your questions or requests concerning the Services;
  • Fulfill the terms of any agreement you have with us;
  • Fulfill your requests for our Services or otherwise complete a transaction that you initiate;
  • Send you information about our Services and other topics that are likely to be of interest to you, including newsletters, updates, or other communications, including emails;
  • Deliver confirmations, account information, notifications, and similar operational communications;
  • Improve your user experience and the quality of our products and Services;
  • Comply with legal and/or regulatory requirements;
  • Aggregate and deidentify information;
  • Count and recognize visitors to the website;
  • Analyze how visitors use the website and various website features;
  • Improve the website and enhance users’ experiences with the website;
  • Create new products and services or improving our existing Services;
  • Enable additional website analytics and research concerning the Services; and
  • Manage our business.

We may link information gathered through the website with information that we collect in other contexts. But in that event, we will handle the combined information in a manner consistent with this Privacy Policy.

Disclosure of Your Information

Clinical Trials

We may disclose Personal Information that we collect or that you provide to us to third parties we use to support our clinical trials or other services as described in the Privacy Policy. Any such third party is bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.

Third-party Service Providers

Science 37 uses third-party service providers that perform services on our behalf, including web-hosting companies, mailing vendors, and analytics providers. These service providers may collect and/or use your information, including information that identifies you personally, to assist us in achieving the purposes discussed above.

We may share your information with other third parties when necessary to fulfill your requests for services; to complete a transaction that you initiate; to meet the terms of any agreement that you have with us or our partners; or to manage our business.

Other Disclosures

Third parties may directly collect information from our website for analytics and interest-based advertising purposes, as described below.

We may also disclose your Personal Information without your permission to comply with a court order, law, or legal process, including to respond to a government or regulatory request.

Science 37 does not share, sell, rent, or trade Personal Information with third parties for their promotional purposes or for any purposes without your explicit consent.

Analytics and Interest-Based Advertising

Website Analytics

We partner with certain third parties to obtain the automatically collected information discussed above and to engage in analysis, auditing, research, and reporting. These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other device. In particular, the website uses Google Analytics to help collect and analyze certain information for the purposes discussed above.  You may opt out of the use of cookies by Google Analytics here.

Interest-based Advertising

The website also enables third-party tracking mechanisms to collect information about you and your computing devices for use in online interest-based advertising. For example, third parties, such as Facebook, may use the fact that you visited our website to target online ads to you. In addition, our third-party advertising networks might use information about your use of our website to help target advertisements based on your online activity in general. For information about interest-based advertising practices, including privacy and confidentiality, visit the Network Advertising Initiative website or the Digital Advertising Alliance website.

The use of online tracking mechanisms by third parties is subject to those third parties’ own privacy policies, and not this Privacy Policy. If you prefer to prevent third parties from setting and accessing cookies on your computer or other device, you may set your browser to block cookies. Additionally, you may remove yourself from the targeted advertising of companies within the Network Advertising Initiative by opting out here, or of companies participating in the Digital Advertising Alliance by opting out here. Although our website currently does not respond to “do not track” browser headers, you can limit tracking through these third-party programs and by taking the other steps discussed above.

You may also visit our Cookie Policy to learn more about how we use cookies and about how you can adjust your cookie preferences.

 Direct Marketing

If you do not want to receive emails from us in the future, you may unsubscribe at any time by clicking on the “unsubscribe” link or contacting Privacy@Science37.com. Science 37 follows country-specific requirements to implement the opt-out within the legally allowed time period.

Science 37 also offers a partial opt-out option. This option allows you to choose the data elements you want to provide and those you do not. For more information about opting out of providing certain data elements, contact us at Privacy@Science37.com.

 Transfer and Storage of Your Information

Science 37 is headquartered in Los Angeles, CA in the United States. If you reside outside the U.S. we may transfer your Personal Information to the U.S. for the purposes of processing or storage. Where local law requires, we may store data locally in order to comply with such regulations.

For EU and Swiss Residents

Science 37 will transfer Personal Information from the EU and/or Switzerland in accordance with the European Commission-approved Standard Contractual Clauses. If you have any privacy-related questions about the transfer or storage of your Personal Information please contact us at Privacy@Science37.

 Data Retention

We will retain your personal information for the length of time needed to fulfill the purposes outlined in this Privacy Policy and/or in accordance with applicable federal, regional, country, state, provincial, or local data retention regulations.

 Security

Science 37 is committed to protecting the Personal Information you share with us.

We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use, or disclosure.

 Children

Science 37 will not knowingly collect, store, share, or use the Personal Information of children under the age of 18 without seeking prior parental or legal guardian consent if required by applicable law.

 Your Rights

Depending on your jurisdiction, you may be entitled to certain legal rights with respect to your Personal Information. These rights may include the following:

  • Request access to your Personal Information. This enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it.
  • Request correction of the Personal Information that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected.
  • Request erasure (right to be forgotten) of your Personal Information. This enables you to ask us to delete or remove personal data in some circumstances. Note, however, that we may not be able to comply with your request of erasure for specific legal reasons related to a clinical trial, which we will notify you of, if applicable, at the time of your request.
  • Object to processing of your Personal Information where we are relying on a legitimate interest and you feel it impacts your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.
  • Request restriction of processing of your Personal Information. You can ask us to restrict the processing of your Personal Information in certain circumstances, such as where you contest the accuracy of that Personal Information or you object to us processing your Personal Information.
  • Request the transfer of your Personal Information to you or to a third party. We will provide to you, or a third party, your Personal Information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information that you initially provided consent for us to use, or where we used the information to perform a contract with you.

To exercise any of these rights, please contact us using the information at the end of this Privacy Policy. Please note that some of these rights may be limited where we have an overriding contractual or legal obligation to continue to process your Personal Information for the purpose of a clinical trial, or where the Personal Information may be exempt from disclosure due to applicable law or regulatory requirements. We will respond to your request within a reasonable timeframe and provide you with an explanation if we are unable to fulfill your request.

If you withdraw or are withdrawn from a clinical trial, we will not collect or receive any new information from the Services. However, information already collected, processed, and stored up to the time that your withdrawal request is received may not be deleted, and may continue to be used for the clinical trial purpose including compliance with regulatory requirements, unless we are compelled under local law to destroy the information.

External Links

This website may contain links to third-party websites.  If you use these links, you will leave the website. We have not reviewed these third-party sites and do not control and are not responsible for any of these sites, their content, or their privacy policy.  Thus, we do not endorse or make any representations about them, or any information, software, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites listed on our website, you do so at your own risk.

Changes to the Privacy Policy

We may make changes to the website in the future and as a consequence will need to revise this Privacy Policy to reflect those changes. We will post all such changes on the website, so you should review this page periodically. If we make a material change to the Privacy Policy, you will be provided with appropriate notice.

Complaints

If at any time you feel Science 37 has violated your privacy rights, you may contact us directly at Privacy@Science37.com or you may file a complaint directly with any relevant supervisory authority.

How to Contact Us

If you have any questions or comments about the Science 37 Global Privacy Policy, please contact us at Privacy@Science37.com. You may also contact our Privacy Officer at:

Science 37, Inc.

Jen Davis, Deputy General Counsel and Privacy Officer

Privacy@Science37.com

12121 Bluff Creek Drive, Suite 100

Los Angeles, CA 90094