Washington Consumer Health Privacy Notice

Last Updated April 9, 2024

This Consumer Health Privacy Notice supplements Science 37’s Privacy Policy and describes Science 37’s practices related to the collection and use of Consumer Health Data as such term is defined under the Washington My Health My Data Act (MHMDA).

Categories of Consumer Health Data Collected

The information we collect depends on how you interact and use Science 37’s Services including the Science 37 website.

We may collect the following categories of Consumer Health Data:

Individual health conditions, treatment, diseases, or diagnosis;
Social, psychological, behavioral, and medical interventions;
Health-related surgeries or procedures;
Use or purchase of prescribed medication;
Bodily functions, vital signs, symptoms, or measurements of other types of consumer health data;
Diagnoses or diagnostic testing, treatment, or medication;
Gender-affirming care information;
Reproductive or sexual health information;
Biometric data;
Genetic data;
Precise location information that could reasonably indicate a consumer's attempt to acquire or receive health services or supplies;
Data that identifies a consumer seeking health care services; and
Other information that may be processed to derive or infer data related to the above or other consumer health data.

Sources of Consumer Health Data

We may collect Consumer Health Data from you as a result of your interaction with or use of our Services, including your interaction with our website, from third parties, or publicly available sources.

Why We Collect and Use Consumer Health Data

We may collect and use Consumer Health Data for the following purposes:

To provide and operate our Services, communicate with you about your use of the Services, provide you with information about our Services, including information about clinical trials; provide troubleshooting and technical support, respond to your inquiries, fulfill your orders and requests;
To better understand how you access and use the Services, and for other internal research and analytical purposes, such as to evaluate and improve our Services and business operations and for internal quality control and training purposes;
To administer surveys and questionnaires, such as for clinical trial engagement purposes;
To authenticate or confirm your identity;
To protect the Services and our business operations; to prevent and detect fraud, unauthorized activities and access, and other misuse; conduct risk and security control and monitoring; to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party;
To comply with the law and our legal obligations, to respond to legal process and related to legal proceedings;
To consider and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions such as financings, and related to the administration of our general business, accounting, auditing, compliance, recordkeeping, and legal functions; and
To aggregate or de-identify data by removing identifying information so it no longer identifies an individual.

Sharing of Consumer Health Data

Science 37 may share each of the categories of Consumer Health Data described above for the purposes of providing you with the information, services or products you request or authorize as described in this Consumer Health Privacy Notice or the Privacy Policy.

Third Parties With Which We Share Consumer Health Data

As necessary for the purposes described above, we share Consumer Health Data with the following categories of third parties:

Partners with whom we have contractual data sharing agreements;
Vendors, service providers or processors who help us provide the Services;
Third parties you authorize us to disclose your Consumer Health Data in connection with the Services;
Sponsors of clinical trials;
Regulators, such as the FDA or EMA; or
Law enforcement and government agencies, where required or permitted by law or court order.

How to Exercise Your Rights

Subject to certain exceptions, MHMDA provides Washington consumers with certain rights including the right to access, delete or withdraw consent related to Consumer Health Data. You can request to exercise such rights by contacting us at privacy@science37.com or calling 1-866-888-7580.

If your request to exercise a right under the MHMDA is denied, you may appeal that decision by contacting our Privacy Officer at privacy@science37.com. If your appeal is unsuccessful, you can raise a concern or lodge a complaint with the Washington State Attorney General at www.atg.wa.gov/file-complaint.